Delivery Information

COVID-19 Shipping Information

UPDATE 04/05/2020

We are now back online and posting orders. Due to the ongoing pandemic we are seeing some deliveries taking a lot longer than usual. Please allow an extra 3 days on top of our estimated delivery time to give Royal Mail a chance to deliver it before we open an investigation for lost parcels.

When will my order be dispatched?

We dispatch Monday-Friday and our current handling time is 1-2 days.

When will my order be delivered?

For deliveries taking place within the UK our estimated delivery time is 5-3 days after dispatch due to the ongoing pandemic.

For deliveries taking place in the EU our estimated shipping time is 7-14 days due to the ongoing pandemic.

Everywhere else is 7-21 days due to the ongoing pandemic.

What shipping method is used?

We send UK orders via Royal Mail 24 small parcel 1-2 day shipping. We send EU orders via Royal Mail International Priority 3-5 days shipping. Everywhere else is sent via Royal Mail International Priority 5-7 days shipping.

Temporary COVID-19 Shipping times:

For deliveries taking place within the UK our estimated delivery time is 5-3 days after dispatch due to the ongoing pandemic.

For deliveries taking place in the EU our estimated shipping time is 7-14 days due to the ongoing pandemic.

Everywhere else is 7-21 days due to the ongoing pandemic.

Is my delivery tracked?

All of our UK deliveries have scan on delivery tracking. Our international orders are only sent with tracking if the total order value is over £40.

My order hasn't arrived?

We are very sorry to hear that. If it is taking longer than the estimated delivery time please use the contact form to get in touch and we will resolve this for you.

Send us an email